Friday, May 17, 2024

ITIL V4 foundation exam pattern

What is the purpose of ITIL V4 foundation?

The purpose of ITIL V4 foundation is to introduce readers to the management of modern IT-enabled services, they also providing with an understanding of the common language and key concepts and show them how they can improve their work and their organization with ITIL V4 guidance.



About the exam

1. 60 minutes: 
  • Candidates taking the exam in a language that is not in their native or working language may be awarded 25% extra time, total 75 minutes.
2. 40 questions, each question is worth 1 mark and no negative marks, and all questions multiple choice type only:

  • Standard, Missing word, List (like 2 correct items), Negative (like which one is not correct)
3. Pass marks 65% or higher (26 marks or above)
4. Bloom's levels 1 and 2: 
  • 9 questions at Bloom's level 1 (Recall)=22.5% 
  • 31 questions at Bloom's level 2 (Understand, Describe, Explain) = 77.5%

I am also providing sample questions of ITIL V4 exam, click the below link














No comments:

Post a Comment

ITIL V4 foundation exam pattern

What is the purpose of ITIL V4 foundation? The purpose of ITIL V4 foundation is to introduce readers to the management of modern IT-enable...